Robotic Process Automation (RPA) is a technology that allows to configure a “robot” to emulate human interactions with digital systems to execute a business process. These robots are in fact computer software designed and developed as solutions to automate the human actions which are repetitive in any business processes. While most of the RPA robots interact with application user interfaces of digital systems to capture data and manipulate applications just like humans do, some other robots can even interact with application programmable interfaces (APIs) and perform automation directly with the data behind the user interface screens. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Based on the process requirements, an RPA software robot can be designed to run continuously without rest or sleep. Robots are also said to make zero mistakes; that means a thoroughly tested robot is free from human prone errors.
RPA can be used to automate workflows, infrastructure, back office process which are labor intensive and repetitive in nature. These software bots can interact with in-house desktop applications, websites, user portals and web services and the automated solution is a software program which runs on a server, end user’s pc, laptop or even a mobile device. It is a sequence of commands which are executed by Bots under some defined set of business rules.
The main goal of Robotics Process Automation is to replace mundane tasks performed by humans, with a virtual workforce. RPA solutions primarily requires logical thinking more than software development skills and most of the development activities are done using automation tools. There are different automation tools which helps in automation solutions and BluePrism, UIPath and Automation Anyware are some of such leading automation tools available in the market. RPA solutions are made more intelligent with the use of Artificial Intelligence (AI) and Machine Learning (ML). Pure-play RPA solutions handle only the repetitive tasks while AI and ML integrated RPA solutions can be used for predictive analysis, sentimental analysis, face-recognitions, intelligent chatbots etc. which require more intelligent implementations.
What are the business benefits of RPA?
Better accuracy : Robotic Process Automation software robots are programmed to follow business rules. They never get tired and makes mistakes when tested thoroughly. They are compliant and consistent.
Improved compliance : Once instructed, RPA robots execute reliably, reducing risk. Everything they do is monitored. You have the full control to operate in accordance with existing regulations and standards.
Fast cost savings : RPA can reduce processing costs by up to 80% if the business process involved has repetitive and automatable steps. In less than 12 months, most enterprises already have a positive return on investment, and potential further accumulative cost reductions can reach 20% in time.
Super scalable : Across business units and geographies, RPA performs a massive amount of operations in parallel, from desktop to cloud environments. Additional robots can be deployed quickly with minimal costs, according to work flux and seasonality.
Increased speed and productivity : Employees are the first to appreciate the benefits of RPA as it removes non-value-add activities and relieves them from the rising pressure of work. While the bots can handle their mundane tasks, the employees can focus on more productive ones.
RPA as a career :
A career in RPA is booming and the emerging graduates can easily expect a major share of employment opportunities in the world. In addition to that, pay packages for experts with skill-sets in this field are relatively higher when compared to other fields. Boost the career graph towards a high ranging success by adopting the training in RPA. Automation tools like UIPath and BluePrism and conducting different trainings online and some of them are even free for the users. Procuring a certification in any one of the tools will be a value-add as well when it comes to job-interviews, as understanding one tool will make it easier for anyone to learn and master similar other tools. With reference to RPA in the IT field, there are many tasks performed by humans within the IT projects like, collaboration, planning, reporting, managing, controlling, etc. RPA along with Artificial Intelligence will definitely become the next revolution in technology and you will surely find thousands of jobs opening every year. There are more than 5 million jobs awaiting you, right now!