NPCL opens all-women customer care office in Greater Noida

Image Source: Hindustan Times

Noida Power Company Limited (NPCL) has taken a major step towards promoting gender equality by opening an all-women customer care office in Greater Noida. The move is aimed at empowering women in the workplace and creating more opportunities for them to thrive in the energy sector.

The customer care office is staffed entirely by women, from the receptionist to the customer service representatives. The facility was inaugurated by NPCL’s CEO and other senior officials, who emphasized the importance of promoting gender diversity and inclusivity in the workplace.

The new office is part of a broader initiative by NPCL to increase the representation of women in the energy sector. The company has set a goal of increasing the number of women in leadership positions to 30% by 2025 and is actively working to recruit and retain more women in all areas of the business.

The move has been welcomed by women’s rights groups and activists, who see it as a positive step towards breaking down gender barriers in traditionally male-dominated industries. It is hoped that the initiative will inspire other companies to follow suit and create more opportunities for women in the workplace.

The all-women customer care office is also expected to provide a more comfortable and welcoming environment for female customers, many of whom may feel more comfortable discussing their energy needs with other women. This is especially important in a country like India, where gender-based discrimination and harassment remain prevalent issues.

Staff Reporter