Woman’s journey as Swiggy delivery agent lessons learned

Namrata Singh, a product manager at Salesforce, decided to try working as a delivery agent for Swiggy. She shared her experience, praising Swiggy’s transparency about distance and earnings per delivery, as well as safety measures for agents and accurate order delivery.

Singh was impressed by Swiggy’s thoroughness at every step of the process. She expressed gratitude for the hard work of delivery agents who make deliveries possible under various conditions.

She highlighted Swiggy’s measures to ensure correct orders, including using delivery codes on receipts and requiring agents to upload a picture at delivery locations. Tracking systems provide accurate updates for customers.

Agents see their earnings immediately after delivery, which Singh says provides instant gratification for their efforts.

Singh emphasized the importance of companies like Swiggy, Urban Company, Zomato, Blinkit, and Ola in creating job opportunities for less educated individuals in India, contributing to the country’s economy.

After her experience, Singh gained a new appreciation for the hard work behind each delivery.

Repurposed article originally published in Benzinga